Terms Of Use

Terms of Use

Last Updated: September 2026

Welcome to KEJAPIN. These Terms of Use govern your access to and use of the KEJAPIN website, platform, services, listings, and related features.

By accessing or using KEJAPIN, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use the platform.

1. About KEJAPIN

KEJAPIN is a property listing platform designed to connect people looking for properties with property owners, landlords, agents, developers, and other property advertisers across Kenya.

KEJAPIN may feature listings for residential properties, commercial properties, land, Airbnb and short-stay accommodation, rooms, bedsitters, apartments, houses, and other real-estate opportunities.

KEJAPIN primarily provides a platform for discovering and connecting with property advertisers. KEJAPIN is not necessarily the owner, landlord, agent, developer, seller, or manager of any property listed on the platform.

2. Property Listings

Property owners, landlords, agents, developers, and other authorized advertisers may submit property listings to KEJAPIN.

Advertisers are responsible for ensuring that all information they provide is:

  • Accurate and up to date.
  • Legally permitted to be advertised.
  • Not misleading or fraudulent.
  • Accompanied by accurate photographs and descriptions.
  • Correct regarding price, location, availability, amenities, and property condition.

KEJAPIN reserves the right to review, edit, reject, suspend, or remove listings that violate these Terms or that KEJAPIN reasonably believes may be inaccurate, misleading, fraudulent, inappropriate, or unlawful.

3. Property Verification

Although KEJAPIN may undertake reasonable measures to review or verify certain listings, not every property or advertiser on the platform is necessarily independently verified by KEJAPIN.

Users should independently verify important information before entering into any agreement, making a payment, or moving into a property.

Where a listing is marked as verified, this does not necessarily constitute a guarantee of the property's ownership, legality, condition, value, availability, or suitability.

4. Users' Responsibilities

Users agree to use KEJAPIN responsibly and lawfully.

You must not:

  • Provide false, misleading, or fraudulent information.
  • Upload or advertise a property that you do not have permission to advertise.
  • Impersonate another person, property owner, agent, or organization.
  • Use KEJAPIN for fraudulent or unlawful activities.
  • Attempt to scam, deceive, or defraud another user.
  • Upload inappropriate, offensive, defamatory, or unlawful content.
  • Attempt to gain unauthorized access to KEJAPIN systems or accounts.
  • Interfere with the operation or security of the platform.
  • Use KEJAPIN to collect personal information from other users for unauthorized purposes.
  • Create multiple accounts for abusive, fraudulent, or misleading purposes.

5. Property Owners and Agents

If you list a property on KEJAPIN, you confirm that you have the legal authority or appropriate permission to advertise that property.

You are responsible for the accuracy of your listing and for all communication and transactions with potential tenants, buyers, or other interested parties.

You must not advertise properties that you do not own, manage, or have permission to represent.

KEJAPIN may remove listings or restrict accounts where there are reasonable concerns regarding ownership, authorization, fraudulent activity, misleading information, or violations of these Terms.

6. Tenants, Buyers and Property Seekers

Users searching for properties are responsible for conducting their own due diligence before entering into any rental, purchase, lease, booking, or other agreement.

Before making a payment or signing an agreement, users should independently confirm matters including:

  • The identity of the property owner or authorized agent.
  • Property ownership or authority to rent or sell.
  • Property location.
  • Property availability.
  • Rental or purchase price.
  • Deposit and other applicable charges.
  • Property condition.
  • Applicable agreements and terms.
  • Any required documentation or approvals.

Never send money solely because a property appears on KEJAPIN.

Where possible, inspect the property and verify the advertiser's identity and authority before making payments.

7. Payments and Transactions

Unless expressly stated otherwise, KEJAPIN is not a party to transactions between property advertisers and users.

KEJAPIN does not automatically collect or process rent, deposits, purchase prices, booking fees, commissions, or other payments between users and property advertisers.

Users should exercise caution when requested to make payments and should verify the recipient and transaction details before sending money.

Any agreement, payment, booking, lease, sale, or other transaction entered into between users and advertisers is generally between those parties.

8. No Guarantee

KEJAPIN does not guarantee that:

  • A property listing is available at all times.
  • A property exists or is accurately represented.
  • A property advertiser is the legal owner or authorized representative.
  • Listing information is complete, accurate, or current.
  • A property will meet a user's expectations.
  • A landlord, tenant, buyer, seller, agent, or advertiser will perform their obligations.
  • A transaction between users will be completed successfully.

Users are responsible for making their own decisions and conducting appropriate due diligence.

9. Third-Party Content

Property descriptions, photographs, videos, prices, contact details, and other information may be submitted by third-party users or advertisers.

KEJAPIN does not necessarily endorse or guarantee the accuracy of third-party content.

If you believe that a listing contains false, fraudulent, unlawful, or misleading information, you may report it to KEJAPIN for review.

10. User-Submitted Content

By submitting photographs, descriptions, property information, videos, or other content to KEJAPIN, you confirm that you have the necessary rights or permission to use and publish that content.

You grant KEJAPIN permission to use, display, reproduce, format, and distribute submitted content as reasonably necessary to operate, promote, and improve the KEJAPIN platform.

KEJAPIN may remove submitted content that violates these Terms or applicable laws.

11. Intellectual Property

The KEJAPIN name, logo, website design, branding, graphics, software, text, and other original platform materials are owned by or licensed to KEJAPIN unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit KEJAPIN's intellectual property without prior written permission.

Property content submitted by advertisers remains the responsibility of the respective advertiser, subject to the rights granted to KEJAPIN under these Terms.

12. Privacy

Your use of KEJAPIN may involve the collection and processing of information in accordance with our Privacy Policy.

By using the platform, you acknowledge that you should review the KEJAPIN Privacy Policy to understand how information is collected, used, stored, and protected.

13. Platform Availability

KEJAPIN aims to provide a reliable service but does not guarantee that the platform will always be available, uninterrupted, secure, or free from errors.

KEJAPIN may temporarily suspend, modify, restrict, or discontinue parts of the platform for maintenance, security, upgrades, operational reasons, or other circumstances.

14. Limitation of Liability

To the extent permitted by applicable law, KEJAPIN shall not be responsible for losses, damages, disputes, costs, or claims arising from or relating to:

  • Property listings or information provided by third parties.
  • Transactions between users.
  • Fraudulent or misleading conduct by users or advertisers.
  • Incorrect property information.
  • Property condition or defects.
  • Rental, purchase, booking, or lease agreements.
  • Payments made between users.
  • The actions or omissions of property owners, agents, tenants, buyers, sellers, or other users.
  • Temporary unavailability or interruption of the KEJAPIN platform.

Users acknowledge that they use property information and interact with other users at their own discretion and risk.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold KEJAPIN, its owners, operators, employees, partners, and service providers harmless from claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms, misuse of the platform, fraudulent activity, or infringement of another person's rights.

16. Account Suspension and Termination

KEJAPIN may suspend, restrict, or terminate an account or remove listings where a user:

  • Violates these Terms.
  • Provides fraudulent or misleading information.
  • Engages in abusive or unlawful conduct.
  • Attempts to compromise platform security.
  • Receives credible reports of fraudulent activity.
  • Uses the platform in a manner that may harm KEJAPIN or other users.

KEJAPIN may also take other measures it considers reasonably necessary to protect the platform and its users.

17. Changes to These Terms

KEJAPIN may update these Terms of Use from time to time.

Updated terms will be published on this page, together with an updated revision date where appropriate.

Your continued use of KEJAPIN after changes are published constitutes acceptance of the updated Terms.

18. Governing Law

These Terms of Use shall be interpreted and governed in accordance with the applicable laws of Kenya.

Any disputes arising from the use of KEJAPIN shall be subject to the applicable laws and jurisdiction of Kenya.

19. Contact

If you have questions about these Terms, wish to report a suspicious listing, or need to contact KEJAPIN regarding a platform-related matter, please use the contact details provided on the KEJAPIN website.


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